20% cost savings with an Engineering Service Request (ESR) optimization solution for multinational chemical manufacturer

Key Outcomes
10% Standardization
Reduced errors and rework by 10%
20% Cost Savings
Cut costs by 15-20% for application maintenance and outsourcing
20% Insightful Metrics
Improved decision-making efficiency by 20%
50% User Adoption
Increased by 50-100% within the first year and global scalability enhanced operational agility across all sites
Overview

A Fortune Global 500 chemical manufacturer faced high maintenance costs, fragmented systems, and limited project visibility. Aligned Automation developed a configurable web-based Engineering Service Request (ESR) application with role-based controls and a unified repository, achieving 10% error reduction, 15-20% cost savings, and a 50-100% increase in user adoption within the first year.

Challenges

The CMS reporting process at the client required heavy manual intervention for data cleaning and preparation before actual CMS report generation.

The client wanted to build a comprehensive list of reports required by Cork CMS Management. The end goal for the system is to create a functional centralized data solution that pulls relevant information from necessary CMS systems. Automate the data flows to increase frequency (daily) and remove manual steps that are potentially error-prone.

  • Manual Efforts
  • Basic Manual reporting
  • Generic Data Visualization through excel

Value Delivered

Our Solution Owners with deep data and digital transformation knowledge and IT expertise curated data, improved and automated processes, and built visualization dashboards for real-time business decisions, monitoring, and continuous improvement.

Development of data product solution on an existing platform (AWS technology stack) for CMS/IBU reporting and analytics team. To assist in this effort and maximize stakeholder engagement, there are four key deliverables:

  • A comprehensive review of reporting requirements from management
  • Data Ingestion development
  • Automated rules-based reports that address the requirements
  • Front-end dashboard view of reports for management

Capabilities

Data Migration

Data Transformation

Data Visualization

About Client

A Fortune Global 500, one of the largest chemical companies in the world. This $47 billion multinational chemical company employs around 19,000 people and is a global leader in innovation, consistently developing high-quality chemicals, polymers, fuels, and technologies.

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Let us know your goals. We'll help you get there faster.